SHIPPING Policy

Luxury Lash are proud to work with DPD & Royal Mail in the delivery of our parcels from the warehouse to you, the customer.

Our warehouse is open 6 days a week, 10am - 5pm Monday to Saturday.

Please note any orders placed on a Saturday after the cut off point of 3pm will not be despatched until Monday, likewise all orders placed on a Sunday will be despatched on Monday to be delivered for Tuesday.

Order Friday before 4pm - Delivered Saturday

Order Saturday before 3pm - 90% Sunday Delivery - 10% Monday Delivery

Order Sunday - Delivered Tuesday

Order Monday before 4pm - Delivered Tuesday

Order Tuesday 4pm - Delivered Wednesday

Order Wednesday 4pm - Delivered Thursday

Order Thursday before 4pm - Delivered Friday

DPD Terms & Conditions

All orders except samples will be sent via  DPD next day delivery and cost £5.50. Once you've placed the order you'll receive updates via e-mail and text. DPD will provide you with an estimated time that they will deliver your parcel. In the unlikely event DPD leave the parcel in a safe place outside of your property, we are not held responsible if the the parcel goes missing.

ROYAL MAIL POSTAGE

You can also choose to have your Luxury Lash order delivered by Royal Mail. Customers wanting their order sent via Royal Mail must select the Royal Mail 1st class option when they reach the check out. All orders placed through Royal Mail are done so, without tracking. Luxury Lash cannot be held responsible for deliveries going missing. If this does happen please contact Royal Mail

Cost

Royal Mail 1st Class (Single Item Only) £1.25 - Arrives the next working day - Except if ordered on a Friday. Saturday or Sunday

To ensure your delivery arrives the next working day, please make sure you place your order before 4pm Monday to Thursday